Online Tutoring Directions

We are pleased to offer a limited number of online tutoring sessions for designated clients. If you sign up for an online session, note that the same mission governs both online and in-person tutoring through the Writing Center.  This means:

  1. Writing tutors can chat or video-conference about any stage of the writing process, from initial brainstorming to final revisions.
  2. You can share notes, drafts, and writing prompts with your tutor over the online tutoring platform. Material can be uploaded as a Word document, or you can read it via the audio/video chat function.
  3. The Writing Center does not offer proofreading services – tutors aim to help clients develop their own editing skills.
  4. The primary method of tutoring will still be discussion, though this discussion might take place over the audio feed or the chat forum within the online platform.

To familiarize yourself with the Writing Center’s approach to peer tutoring, see these two pages of our website ( and

On beginning the online session:

  1. Log into
  2. Click on the shaded box that represents your booked online tutoring appointment.
  3. A new window will open up.
  4. A few minutes before your appointment, click the link within that window that reads “Start or Join Online Consultation.” The full-screen online tutoring platform will open.
  5. You will see a whiteboard space that outlines the tools available within the platform: the whiteboard space itself, where you can upload documents and make changes to them; and the chat space to the right side of the whiteboard, where you can exchange messages with your tutor.
  6. Click on the image of two arrows (above the chat space) to upload a Word or plain-text document to the whiteboard. Note that only one document can be uploaded at a time; attempting to upload a second will overwrite the first.
  7. If you and your tutor want to use the audio/video chat function, click the link below the chat space that reads “Start video/audio chat.” A new window will open up. Then click “connect” and “start publishing.” You will be asked to allow the platform to access your computer’s webcam and microphone. When you click “allow”, you should see both yourself and your tutor.

On maximizing the online tutoring experience:

  1. If you are using the audio/video chat function, make sure to wear headphones to avoid echoes.
  2. Though the platform works over wireless connection, a wired connection might allow it to work more smoothly.
  3. Currently, you can only upload Word and plain-text documents to the whiteboard space. PDFs will not upload properly.
  4. When you upload documents into the whiteboard space, they will appear with more spaces in between lines than they originally contained. Don’t worry about this unless you have a heavily-formatted document – for example, a document containing columns or numbered lists. If you want your tutor to assess the formatting of your document, you can email the tutor the document separately during your session.
  5. You can export documents from the whiteboard after the session in order to save whatever notes you or your tutor made. To export a document, click the same image of two arrows (above the chat space) that allowed you to upload the document, and follow the instructions on the right side of the window that pops up.
  6. You can also access text from the whiteboard and chat forum after the completion of your session. Log into the session, and the entirety of your conversation and notes should be saved.